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RSA SecurID prompts for password every time I start application

Question asked by Doug Woronuk on Feb 3, 2017
Latest reply on Feb 3, 2017 by Doug Woronuk

When I launch RSA SecurID on my Windows 10 PC, it immediately prompts for a password for an sdtid file that I, at one time, must have tried to import and failed to authenticate.  I no longer need to use this sdtid, but there I cannot seem to tell the application to stop prompting me for the password.  I have uninstalled and re-installed the RSA software but that still doesn't do it.  I can press "Cancel" to skip past that and then use the application as desired, but I would just like to not be prompted for a password to an irrelevant sdtid file when I launch the app.