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Dormant Account

Question asked by Abdul Karim on Feb 3, 2017
Latest reply on Feb 15, 2017 by Clive Morrish

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Hello People,

Has anyone worked on manging dormant accounts.

Please share your ideas.

I'm on 6.9.1 P19.

Thanks,

Boris Lekumovich

Feb 6, 2017 9:41 PM

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Consider performing reviews on the dormant accounts

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5 Replies

Boris Lekumovich Feb 6, 2017 9:41 PM
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Consider performing reviews on the dormant accounts
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- Abdul Karim @ Boris Lekumovich on Feb 8, 2017 1:54 PM
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  Hi Boris,
  
  By Using Account Reviews and filter accounts based on last login date > 90 days something. Is this right?
  
  Can you provide an example, pls.
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  - Boris Lekumovich @ Abdul Karim on Feb 8, 2017 6:05 PM
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    Yes, exactly the same use case like you described.
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    - Tahir Ahmed @ Boris Lekumovich on Feb 15, 2017 5:51 AM
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      Hi Boris,
      Can we automate this process to 'Revoke' for all review items, instead supervisor reviewing the items.
      
      e.g. Reviews can be scheduled, as per schedule it will generate review result. automatically revoking all items.
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      - Clive Morrish @ Tahir Ahmed on Feb 15, 2017 5:59 AM
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        You could set an escalation point X days after the review start date and trigger an escalation workflow to mark all items as revoke.
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