I currently have an Authentication Manager Appliance (1U) from RSA/EMC that had AM8.2 p3 on it previously. Once I installed the p4 patch, all my users were not able to authenticate in and needed to have their tokens resyc'd. Is there a reason and/or fix for this? Thank you.
Hi Michael,
If I had to hazard a guess I'd say that the server was probably not on the correct time prior to the patch and as part of the patch it does need to restart some RSA services which could then force it to go out and sync to NTP server thus changing the time. If the server had been out of sync for any length of time the tokens would have built an offset which would then be a problem when the time was updated.