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Change request Error generated via Rule in fulfillment phase

Question asked by Viswanath Reddy on Feb 6, 2017
Latest reply on Feb 8, 2017 by Viswanath Reddy

Change request is generated via Rule for remove Access. As per design it directly moves to fulfillment phase and also fulfillment done and all of sudden we saw Request could not be handled error pop up message on the screen. I have seen this many times not only first time so thought of asking in community.

For your reference please see below. I have searched in knowledge base and does not help.




My questions:


1. Is there any specific reason to get Request Error pop message?

2. How we can avoid going further?