Is there a guide for integrating RSA SecureID with Bomgar? Or has anyone had experience with this?
I am attempting to setup our Bomgar device - it is acting like it can communicate with the RSA host, but it says it can't find any users:
|Tue, Feb 14, 2017 9:16 AM EST||416||Unknown response code  for 'admin'.|
|Tue, Feb 14, 2017 3:15 AM EST||0||Finished syncing users.|
|Tue, Feb 14, 2017 3:15 AM EST||0||Synced 0 relationships.|
|Tue, Feb 14, 2017 3:15 AM EST||60||No users were synced. Verify the user search base DN, browse query, and object classes in the user schema settings.|
|Tue, Feb 14, 2017 3:15 AM EST||0||Inserted 0 users. Updated 0 users.|
|Tue, Feb 14, 2017 3:15 AM EST||0||Starting user sync.|
The error 416 is the first time that is shows in the log
My Bomgar appliance is behind a Firewall, we are allowing port 1812 UDP.