The current video link in the self-service console is not functioning. I want to hide it, but if I look at the RSA doc https://community.rsa.com/docs/DOC-59822 a FQDN is necessary. What is the FQDN of the video?
Does this mean I can customize the video link to a company made video?
It will be the FQDN of the current primary RSA server (primary 'instance')
for example
my Primary is edavis-vm150.box.com
and I ran the command (I used update instead of add as this has been already entered into my database)
./rsautil store -o ocadmin -a update_config ucm.selfservice.console.novideo true edavis-vm150.box.com 503
and it outputs:
Changed the value of configuration parameter 'ucm.selfservice.console.novideo' from 'false' to 'true' for the instance 'edavis-vm150.box.com'.
then restart the server ./rsaserv restart all
-----------------------------
And I check self-service and the link is now gone
Thank you for pointing out that the documentation is not as complete as we would have hoped. We are updating the page on how to Hide the Video Link in the Self-Service Console to mention that the <FQDN> value listed in the syntax of the rsautil store command should be changed to the FQDN of the Authentication Manager primary instance with which you are working.
We appreciate the help!
Regards,
Erica
Maybe it's also good to mention that this fix only works for the Self-Service Console on the appliance and not the webtier. Support told me that this will be fixed in AM8.2 SP1.
It will be the FQDN of the current primary RSA server (primary 'instance')
for example
my Primary is edavis-vm150.box.com
and I ran the command (I used update instead of add as this has been already entered into my database)
./rsautil store -o ocadmin -a update_config ucm.selfservice.console.novideo true edavis-vm150.box.com 503
and it outputs:
Changed the value of configuration parameter 'ucm.selfservice.console.novideo' from 'false' to 'true' for the instance 'edavis-vm150.box.com'.
then restart the server ./rsaserv restart all
-----------------------------
And I check self-service and the link is now gone