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Restoring appliance upon failure while patching

Question asked by Sandeep Sharma on Feb 22, 2017
Latest reply on Feb 22, 2017 by Sandeep Sharma



The client has a RSA hardware appliance. Current version is v7.0 Patch 2. There is NO 3rd party backup/ snapshot solution in place.


If during patching (e.g. applying patch 3/4/5), for some reason, the patching fails. 


How can the system be restored back to the previous operational state? As some part of the patch has already been applied, how will those changes be rolled back?


Note: Assume that DB backup has already been taken prior to patching the server  000029238 - Preferred IMG Database Backup Process 


Kindly advise.