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LDAP Exception when trying to add new account to group

Question asked by Paul Cherrier on Feb 22, 2017
Latest reply on Feb 22, 2017 by Boris Lekumovich

Our automated provisioning is failing for new onboards and creating multiple manual tasks.

The error specifically is :

 

AFX reports this item failed with code [-1] and message: 'LDAPException: No Such Object (32) No Such Object LDAPException: Server Message: 00000525: NameErr: DSID-031A1208, problem 2001 (NO_OBJECT), data 0, best match of: '' LDAPException: Matched DN: '. If available, another handler will be used to fulfill this item.

 

This error only started happening when we upgraded to 7.0.1 Patch 2 from 7.0.0

 

Example task:

 

Outcomes