AnsweredAssumed Answered

Adding a license to O365

Question asked by Shlomo Katz on Feb 24, 2017
Latest reply on Nov 17, 2017 by Razvan Dumitriu


We have a O365 instance (no email) and I am trying to enable the connector for Add License fulfillment.

I have followed the Connector guide and used various configurations to get it to work.

The Test Capabilities return success.

When I put in a request, AFX reports that it is complete but I get the following error:


AFX will not handle this item because the command 'AddEntToAccount(AddEntToAccount)' is not supported on endpoint 'O365'


What am I missing?


Do we need to have email accounts in O365 for this to work?

We have other products enabled.

We are using UPN for resolution.

Thank you