I've been using aveksa admin to call RSA Via's web service for password reset.
Anyone knows if i can assign someone with web service permissions to be able to make this request? I've tried assigning system administrator to a user, however, when the user initiate a change request , it has to been approved. Unlike aveksa admin, the change request gets accepted without any approval. and my password will be resetted.
When a CR is submitted a Request Workflow is instantiated so you can modify original CR workflow in order to have no approvals. What CR workflow is istantiated depends on Requests -> Workflows -> Overview. Depending on VIA version you have or not a field called "Requests created through Web Services..." that's the workflow instantiated when a CR is submitted via Web Services, if you pass a parameter into the body post:
then you can modify the "Delegated approvals with defaults" default workflow in order to know if this is another request or a "RESETVIAWS" request. If it's a "RESETVIAWS" then you can jump directly to fulfillment.
Hope it helps, if you need further informations don't hesitate to ask.
ps
Maybe AveksaAdmin works not because of some entitlements but only because there are no AveksaAdmin Supervisor.
Marco Sannino,
Moviri SpA,
Milan, Italy