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My Cases Login

Question asked by Drew Dettloff on Feb 27, 2017
Latest reply on Sep 27, 2018 by Anil Jain

I receive the following error when selecting My Cases "Single sign on error" We cant log you in. Check for an invalid assertion in SAML Assertion Validator (available in single sigh on settings) or check the login history for failed logins.  My login ID is [redacted].  Can you help me?