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LookUp authentication agent failed error in RSA manager? Steps to resolve it?

Question asked by Jash Upadhyay on Mar 4, 2017
Latest reply on Mar 7, 2017 by Jash Upadhyay

HI Team 


I have done the integration of RSA manager with fortigate firewall. Created one user in RSA manager for testing purpose and created a entry in fortigate VPN section for login. I have tested the connectivity from fortigate to the RSA Manager, Its working fine. User testing also I have done from the firewall end. I have generated token as well. Now when I am trying to login from Forti client (VPN) I am getting a error as "Permission  Denied" and when I checked the logs it says as LookUp authentication agent failed.

Integration model number -

Fortigate 600C software ver. v5.2.3,build670 (GA)

 I have also attached a screenshot kindly have a look. 



Jash Upadhyay