Hi, I have some basic questions about it the approval process of a change request.
I Have collected some users and entitlements from the an AD Collector and them I'm trying to assign an entitlement to the user from the UI. I submit the request but the CR seems to be locked on the approval status because there isn't any assignee on it.
I don't know why but even the Admin can't approve or make any action on it. Does anyone knows what setting am I missing for this approval? I tried with the default workflow approval and also with the default Business Owner workflow and I get always the same result