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Identity Collection not reflected on Users Database

Question asked by Julian Di Pietrantonio on Mar 22, 2017
Latest reply on Mar 23, 2017 by Julian Di Pietrantonio

Hi
I'm having a problem with the Identity Collectors on my RSA Lifecycle & Governance (7.0.0.93958).

I'm using 2 collectors in my Environment, an AD Identity Collector on one directory and a CSV Identity Collector on another directory.

When i do a Identity Collection i can see all changes and new users in the Collection History
(Identity Collector > Collector History > Run > Task > Raw Data)
but these changes and users are not reflected in the RSA's Users Database.

Does anyone knows what could be happening? is there any other log besides the Raw Data from the UI?

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