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Identity Collection not reflected on Users Database

Question asked by Julian Di Pietrantonio on Mar 22, 2017
Latest reply on Mar 23, 2017 by Julian Di Pietrantonio
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Hi
I'm having a problem with the Identity Collectors on my RSA Lifecycle & Governance (7.0.0.93958).

I'm using 2 collectors in my Environment, an AD Identity Collector on one directory and a CSV Identity Collector on another directory.

When i do a Identity Collection i can see all changes and new users in the Collection History
(Identity Collector > Collector History > Run > Task > Raw Data)
but these changes and users are not reflected in the RSA's Users Database.

Does anyone knows what could be happening? is there any other log besides the Raw Data from the UI?

Julian Di Pietrantonio
Julian Di Pietrantonio Mar 23, 2017 4:38 PM
Correct Answer

Hi, i found the solution in this topic:

000032449 - RSA Via Lifecycle and Governance Identity Collection fails during reconciling of deleted accounts with EC[1400] [unknown error code] and logs an ORA-1400 error 

I only use the query to correct the value in the database and it works.

Thanks for your help!

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