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Unable to clear "Rebooting" message after upgrade

Question asked by Roman Zeltser on Mar 28, 2017
Latest reply on Mar 28, 2017 by Roman Zeltser

I have a simple configuration: server, collector, concentrator/decoder. I have upgraded the server from to with no problem. The next step was to upgrade the decoder. The upgrade went OK and it has updated 84 packages from 84. However, at the end of upgrade, I have rebooted the decoder as requested but the message "Rebooting" was staing there for at least 20-25 min. So, since it is a virtual machine, I have start/stop the VM just to see the same message (seee the picture below). I have restarted the services on the LogDecoder but the message is persistently shown there.

Did anyone had the same problem? In addition, I can't login to the console of the LogDecoder - with a message "login incorrect".