AnsweredAssumed Answered

Unable to cancel request

Question asked by Oguz Asik on Mar 29, 2017
Latest reply on Mar 29, 2017 by Mostafa Helmy


I cancelled a change request but  it is in "cancelling" status for 6 days and it is not cancelled yet. In the meantime I keep receiving escalation emails cause of this request. I reboot the application server but it did not work. How can i cancel this request and stop the email logs?