I'm sure it's simple, but what option do you select when you want to add a direct link to an approval in an email? Whenever I try I either get a "Page not Found" error or an "Insufficient Privileges" error.
what's the product version? as far as i can see this is a bug in a certain version(support confirmed it in a previous case i opened) that should be fixed in 7.0.1 . version (perhaps as far as i can see you have SP1 installed). Please provide product version and try to test this:
With AveksaAdmin, access email log to find the link & try to open that link. If you'll see what you expected to see with user it could be the same issue that i had.
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