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Firewall Ports for Token-to-RSA-Server Communication

Question asked by BENJAMIN MORRIS on Mar 29, 2017
Latest reply on Mar 29, 2017 by Edward Davis

Hi RSA folks,

 

In the document000024531 - Which firewall ports need to be open for RSA SecurID 5.2-6.1 to work properly? , there are some helpful rules on what ports need to be opened between authentication agents and the RSA servers.

 

However, I didn't see any documentation about what ports need to be opened to allow the RSA Software token to connect to the RSA server.

 

I have exported the .CTF for my token and successfully transferred it to my Android device. However, when I click the link (beginning with 127.0.0.1), the Token App throws an error for 'Error communicating with server. Token import failed.'. There is no record of this communication on the server, so I expect this is a firewall/network issue.

 

How can I enable communication between my token software and my RSA server?

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