We have upgraded to 7.0.2 and workflow approval nodes are NOT generating emails to the person assign to approve the request. We do have a case open. I was wondering if anyone else has run into this issue and if they found a fix for it.
I am wondering if this issue is isolated to our system or if there is a setting I have missed somewhere.
Thanks.
I corrected my statement they are not being created. Case is 00942373, They are working on it. I was just gathering information to see if was isolated to us so I could dig into configuration.
Are email generated into email log?
I am experiencing similar behavior in 7.0.1. In most cases, we are seeing that we are not able to save changes to the email content. And because the content is blank, no emails are being sent. Can you confirm if you are seeing similar issues with the approval nodes that are not sending emails?
With 7.0.2 and if I add email to all options and save the workflow, they work! Thank you!
Not having issues with saving the workflows in 7.0.2. But I did have to get a fix for IDC collectors to work
Did support confirm there is a problem? Was a Jira record created?
No JIRA issue yet
Hi,
I have a similiathe same issue. How you solved it?
Hi Lyndal,
I followed all your instruction but the error persists. On Email Log there is no track of Activity Node Mails.
We were told this was going to be fixed in 7.0.2 Patch 02 with tentative date of August 15th.
I don't actually understand the question... In the title you say emails aren't being sent and then in the question you say they are..... There isn't enough information to give an answer... Do you see the email in the Email Log? Is it just not being sent from there.... Those point to two different areas..... I am not aware of anyone else having this issue.
What is the case number?