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Approval state status stuck to Open state - Approval Workflow VIA 7.0.2

Question asked by Amit Khatua on Apr 7, 2017
Latest reply on Apr 7, 2017 by Amit Khatua

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Hello Experts,

There are multiple resource assigned for a task item with the resource assignment as 'Any'. However the task is still in open state even after any approver take any action. Tried performing action from both the user as well as by AveksaAdmin as well. Am I missing any ?

Workflow activity node settings -

Request Status stays here only -

Request status from any approver activity list (Approval state not getting changed to complete)-

Thanks !

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Edward Bertsch Apr 7, 2017 9:18 AM
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Hello, do you have a case with RSA on this one yet? And if so, did they give you a Jira?
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Amit Khatua Apr 7, 2017 10:14 AM
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No yet. Actually was checking if anyone has faced this before. Tried with 7.0.0 as well. It seems the issue is when we use multiple approval node in same workflow in 7.0.0 and 7.0.2. Added a sub workflow node and calling another workflow resolved the issue.

Thanks !
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Approval state status stuck to Open state - Approval Workflow VIA 7.0.2

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