AnsweredAssumed Answered

Setting Intial PIN

Question asked by Keith Giles on Apr 7, 2017
Latest reply on Apr 12, 2017 by Erica Chalfin

I've searched quite a bit, but have been unable to find where a user's PIN can be set for the first login. We are almost ready to begin testing SecurID soft tokens to authenticate to our network and we'd like to use the PIN + tokencode authentication method. However, I cannot seem to find where these PINs are set initially. Is this something that can only be done once the Web Tier service is live? Or is there another location or step I'm missing.