Hi,
We've created a form for consultant colleagues (Create Account, Renew their extension, Disable account etc..). But after raised an CR, it's very difficult to find the change request has what type it is? example (create account, renew etc.)
In some case line manager requesting add/remove access to colleagues as well.
Is there a way we could find the what type of request it is and also what action it is(create, add, remove, disable) in Aveksa under request page summary.
Hey Tanmay,
Hope you are doing great !!
As you know that Notes and Description fields were not an mandatory option for LM while submitting change request.
I wonder if you could come across to make this an mandatory ?
Your help would be much appreciated
Check this
Thanks a lot Tanmay.
I did the way you suggested, but still change request can be raised without giving any comments in the notes and description field.
Is there a way we could make both as mandatory field ?
We cant make both mandatory.i guess Notes will fulfill all your requirements.
Hemanth,
Please try adding Notes/Descriptions in Request Submission Tab. Make Notes required so that same will appear in request name and special instructions for requester.