AnsweredAssumed Answered

How to find what type of request and action in CR under change request page summary

Question asked by Hemanth Kumar on Apr 9, 2017
Latest reply on Apr 10, 2017 by Tanmay Gavhane

Hi,

 

We've created a form for consultant colleagues (Create Account, Renew their extension, Disable account etc..). But after raised an CR, it's very difficult to find the change request has what type it is? example (create account, renew etc.) 

 

In some case line manager requesting add/remove access to colleagues as well. 

 

Is there a way we could find the what type of request it is and also what action it is(create, add, remove, disable) in Aveksa under request page summary.

Outcomes