We have created some local entitlements by uploading CSV file under Applicatios, when we request for those entitlements, request state is showing as "Pending Action"
Please find the request as below.
Can someone please advice how these type of requests should be handled so that the state is Complete, as we want the CR to be in completed state.
Thanks,
Neeraja Mahajan
As I think, Usually if it is Automatic Fulfillment then if the Provisioning Connector has some issues in Provisioning then it usually assigns the Task to some User to perform the Action manually.
Have you tested the Provisioning Connector? Does it was working fine?