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SecurID Access Identity Router Registration unsuccessful

Question asked by MICHAEL MCADAMS on May 4, 2017
Latest reply on May 4, 2017 by MICHAEL MCADAMS
  • Comment • 2

Is there a problem with registering identity routers at the current time?  I repeatedly get the following even using different codes:

  • On the Administration Console, generate a new registration code for this identity router, and try again.

Thanks

 

Ted Barbour
Ted Barbour Employee May 4, 2017 1:47 PM
Correct Answer

Hi Michael - None that we are aware of at this time.  Have you deployed the latest IDR (available since mid-April 2017)?  The previous version cannot be registered.

If you are using the latest IDR I would recommend that you open a support case.

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