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Blank Email Sent to Users in case an Approval is Rejected

Question asked by Ece YILDIRIM on May 4, 2017
Latest reply on Jul 4, 2019 by Andy Cheek



We have an Approval node in our WF in which we are sending email to notify users regarding to approval task assignment. In this Node configuration we have only defined the email text for "Request w/ Reply Enabled" option.


Suppose a scenario that an approval task is assigned to multiple users at the same time and rejection of one of these users result in rejection of the entire request. 


What happens is if one user rejects the approval task, all users who have that particular approval task assigned to at the same time receives a blank email.  How can we disable that?