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Change Request Details - Not Displayed to Approvers

Question asked by Sabthami S on May 9, 2017

Hi All,

 

We are facing the below issue all of sudden in one of our environment . We have few Change requests assigned to Supervisor of the user when the Supervisor clicks on the Perform button no details are displayed on the Details tab as shown below. I can able to figure out the below Warning message on Server.log . The same details are getting displayed to the approvers when we tried with some other approval workflows.The application(7.0.1 P01) is running on WebSphere application server.

 

05/08/2017 13:02:22.238 WARN (Thread-1219) [com.aveksa.server.workflow.form.FormCompileWorker] Unable to connect to WorkflowFormCompilt the eServlet to compile Form ID 605:WPDS File:/opt/WebSphere/apps/WAS8/AVEKSA/AVEKSA_APP.ear/aveksa.war/WEB-INF/../wf/forms/605_WPDS.jsp .Reason:Connection refused (Connection refused)

05/08/2017 13:02:54.223 WARN (Thread-1222) [com.aveksa.server.workflow.form.FormCompileWorker] Unable to connect to WorkflowFormCompileServlet to compile Form ID 605:WPDS File:/opt/WebSphere/apps/WAS8/AVEKSA/AVEKSA_APP.ear/aveksa.war/WEB-INF/../wf/forms/605_WPDS.jsp .Reason:Connection refused (Connection refused)

 

Any help is much appreciated !!!

 

Regards,

Sabthami Subramanian

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