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Issue authenticating to rsa ace server radius from checkpoint firewall

Question asked by Brandon Mohammed on May 9, 2017
Latest reply on May 12, 2017 by Brandon Mohammed

Hi Im connecting our checkpoint firewall to our rsa ace server running radius and getting an error everytime I login to checkpoint via ssh with the account created in rsa authentication manager. I see this error in the activity monitor


User “testuser” attempted to authenticate using authenticator “SecurID_Native”. The user belongs to security domain “SecurID_Native”



Authentication method failed

I am not using any tokens yet only the local password and fixed passcode for the user in ace.

I also followed the implementation guide for my version of checkpoint. Any clues or help would be appreciated. Cheers