AnsweredAssumed Answered

How to Retry a Failed Fulfillment Request?

Question asked by Ece YILDIRIM on May 11, 2017
Latest reply on Aug 30, 2018 by CIERA ARMSTRONG

We are trying to figure out how to handle if a fulfillment activity fails for some unpredictable reason such as missing connector conf. or afx server being down etc.

 

As you may guess, we would not want to cancel the request for which we got all business owner approvals and try it again from the beginning. Is there noble solution that VIA provides and we can make use of?

 

I would appreciate if someone can enlighten us with this.

Outcomes