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Finding ChangeRequestItem and associated user from parent change request

Question asked by Pooja Mehta on May 12, 2017
Latest reply on Jul 10, 2017 by Pooja Mehta

Hi Team,


My CRs are getting generated from a rule. Each CR has ChangeRequestItems inside it, so for each user it will have a Change Request Item.


From the workflow I can get the Change request of the Parent CR ${access_request_requestID} but how do I get the associated Change Request Item so that I can identity the user on it.




Parent Change Request is 3141, and there are CR Items associated 28216, 28210 and 28217 with user1, User2 and User 3 respectively on the change item.


I need to build some logic based on the user coming from the Change Item. How do I find the details of Change Request Item and associated user?