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Deletion of Pending change request

Question asked by subhrajit das on May 16, 2017



We are at 7.0.1 HF02. 


We are using lot of custom workflows with provisioning nodes. Also in implementation phases we created many CRs which all of them are not in completed state. We see out of 4000 CRs, 2000+ are in Pending state (fulfilment phase/or stalled due to some error). 


So now we are experiencing slowness in workflow process. Each workflow taking almost 15-20 mins to get completed. I am just wondering because many requests are in pending state its consuming resources and hence new requests are becoming slow in process. 


We don't see this slowness in collector or any where else apart from workflow jobs..


What could be the resolution?