AnsweredAssumed Answered

Error while clearing 'Incorrect Passcodes'

Question asked by Praveen Ratnam on May 16, 2017
Latest reply on May 18, 2017 by Edward Davis

When i am clearing Incorrect passcodes under authentication settings and click on same, 8.2 admin portal wont let me save and throws me error stating 'Fixed passcode' and 'Confirm Fixed passcode' do not match and wont let me save. I am not setting a fixed passcode. I am trying to clear incorrect passcode attempts. I am new to 8.2 and do not have much understanding. Please let me know on how to get this fixed as every time i have check and uncheck 'Fixed passcode' option inorder for me to clear the incorrect passcodes. Attached the screenshot of the error message.