Contractor End Date to be specified in the form.
Issue: No CR getting generated for Contractor End Date.
While raising the request have you specified the Revocation date as shown in the below screenshot ?
Yes, I handled the date in the form field. So in this page, it will get auto populated.
You need to make sure that you have followign configuration set :
Navigate to :
1. Request -> Configuration ->Submission
2. Click Edit Settings
3 Select check box for "User can specify a date when added access should be revoked in a secondary request"
4.Click Save / Ok
It should work for you.
It is enabled. Still no luck.
Here is the expected behavior
Populating the field in the form:
look and feel before the submission:
Submission summary, you will see 2 CRs being created by the system
Under the requests section, the future CR will have a comment under the notes column:
"[This is an automatically generated revocation request.]"
Yes Boris. I worked in my lab environment, i got the same output as expected. Here in Customer place, there is no second request getting generated. Im configuring exactly the same way, not getting the information on 2nd request in the last two steps.
Is your lab environment the exact same version as customer environment?
Can you share screenshots from customer's environment, similar to the manner I've posted in my previous reply?
Yes, its a same environment. I was trying in lab environment without register user.
Issue seemed to be a bug. Only when we use register user field in the form, we are facing this issue.
Support Team raised the engineering ticket for this: Reference number ACM-75733.
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