AnsweredAssumed Answered

Unable to access Security Console after patching Windows 10.

Question asked by support IT on Jun 1, 2017
Latest reply on Jun 1, 2017 by support IT

Hi,

 

One of our customers is running RSA 8.1 Patch 5 at the moment. They recently patched their Windows 10 machine and since then they are unable to access the Security Console from their IE11 browser. They can only access the console if they check SSL3.0 option in Internet Options. 

 

If they have any other option (TLS 1.0, 1.1 and 1.2) ticked in addition to SSL3.0 then it doesn't work.

 

I understand that 8.1 Patch 5 supports SSL 3.0, TLS 1.0 and TLS 1.1 as well, then why is it working only with SSL3.0?

 

Thanks,

Mukti

Outcomes