Dear all,
I have an error on RSA Lifecycle and Governance 7.0.2 about email notification.
On my workflow, the email notification run only if I have a specific email node, highlighted in red in the following picture.
If I want to configure an email notification on Approval node (highlighted in yellow), the email process does not starts.
I have configured all the mandatory fields of the Approval Node (highlighted in yellow, Approval – Global WMR) as shown in the following picture. The configuration appears correct, I have copied it from other default Approvals node.
Just for troubleshooting, after running of previous node, in the Email Log (Admin/Email/Log) the Approval Request Email do not exist, as if the email sending process has not been triggered.
Thanks for your collaboration and support
Regards,
Andrea Saldamarco
Is the Enabled checkbox checked?