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Replacing SecurID tokens since v8.2 SP1

Question asked by Carla Bradley on Jun 28, 2017
Latest reply on Jun 28, 2017 by Edward Davis

I can't remember if this started with 8.2 SP1 or 8.2 SP1 Patch 1. When I go to replace a SecurID, by checking the token and choosing "Replace SecurID Tokens", I can choose a serial number (where field), but I used to have several more options that included a search by expiration date. That 'where" field no longer shows any other entries when I click it except serial number. I've tried Chrome, Firefox and IE but none have it. As a work around, I'm having to run a token report to find the right type of token with the desired expiration date then use that serial number to search. Any less time consuming work arounds?