Hi,
I'm looking to implement RSA authentication using the REST API. I was able to make the call against AM but it's returning back with -
"credentialValidationResults":[{"methodId":"SECURID","methodResponseCode":"FAIL","methodReasonCode":"VERIFY_ERROR","authnAttributes":[]}],"attemptResponseCode":"FAIL","attemptReasonCode":"VERIFY_ERROR","challengeMethods":{"challenges":[]}
I'm pretty certain I'm putting in the correct subjectId (username) and the generated token after I entered in my PIN. I looked through the PDF documentation but couldn't find anything related to this error.
Any idea?
Thanks
Thanks Ted. Unfortunately, I did not have access to those logs. I had to get my systems team involved in the troubleshooting process. We were able to resolve it with tech support help. The issue was related to the clientId field, it had to have FQDN.