I have just purchased RSA SID with enhanced maintenance. I am interested in getting someone to help me set this up. Is this a service RSA provides? What are the cost associated with this?
I have just purchased RSA SID with enhanced maintenance. I am interested in getting someone to help me set this up. Is this a service RSA provides? What are the cost associated with this?
We are, of course, happy to assist you in getting your RSA Authentication Manager servers up and authenticating.
Before getting your hands dirty, I'd recommend reviewing the documentation for RSA Authentication Manager, RSA Authentication Agents and our hardware and software authenticator options so you ware aware of the capabilities of the software. You may also want to take a look at the RSA Ready space and download implementation guides for your third party products that you want to integrate with RSA.
When you are ready to proceed, you can How to contact RSA Customer Support and open a support case.
Alternatively, if you want someone onsite to perform the work for you, you can engage our Professional Services organization to discuss a statement of work.
Regards,
Erica
Please let me know if you have further questions or if you need help contacting your sales rep to discuss setting up an engagement with Professional Services.
Regards,
Erica
Hi Eric,
I have moved this thread to the RSA SecurID Access community so that you can get an answer to your question.
Thanks!
Jeff