AnsweredAssumed Answered

Role is stuck after cancelling a change

Question asked by Danny Bissett on Jul 31, 2017
Latest reply on Aug 4, 2017 by Clive Morrish

I Have a role where a user was added but then a decision was made before completing the request to cancel the request. The role is now stuck and no changes can be made. There is an action available to commit the role but that just recreates the request to add the user.


I checked the database and there are 12 entries in the t_av_roleversions for this role and 5 of them have the state value "C" which is where I think the issue is.


In order for this role to become action can someone advise what states all the roleversions states should be set to?


I have attached screenshot showing the current values