We have a requirement of assigning an approval to approle/entitlement owner. I don't find any such grouping under workflow configuration.
Does anyone handled that before ?
You can do this by grouping by category.
Thanks for the reply. Does this split it based on approle owners ?
Actually our requirement is to split the approval workflow based on the approval owners.
Could you please let us know how to use group by category ?
Assuming that you are collecting the owners in account/entitlement data collectors.You can query and get the owner's id/email id from database and assign them as resources in approval tab.
Please check if this works for you.
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