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Users moving from one IDC to another

Question asked by Jason Shepard on Jul 31, 2017
Latest reply on Aug 2, 2017 by Jason Shepard

NOTE: I saw a similar thread  with a suggestion but no confirmation is worked.

 

We have 2 Primary IDC collectors creating users based on employee id. I will be having some employees transfer from one collector to the other. (Two companies operating individually).

 

Users will be keeping the same EIN.

 

How do I set IG&L up to be sure when a user appears on Collector B instead of Collector A, a duplicate user does not get created.

 

Everything else will remain the same( AD, other applications)

 

This has already happened and I thought I had it set up right but duplicate users were created. I have larger instances of this coming up.

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