How to fix Warning: Your system has exceeded the licensed user limit. when I have 56 active users and 65 licenses but the system is reporting 66 used licenses. Attached are screenshots of the warning, user count and assigned tokens.
How to fix Warning: Your system has exceeded the licensed user limit. when I have 56 active users and 65 licenses but the system is reporting 66 used licenses. Attached are screenshots of the warning, user count and assigned tokens.
-Look for orphaned LDAP users (cleanup unresolvable users) and cleanup any stale user info.
-Run an all user report, and see if someone has a fixed passcode assigned.
Would be nice if the threshold percentage was configurable somehow.
Great suggestion! Please go to RSA Ideas for RSA SecurID Access and add it to our list. That way others can vote on it. PM reviews these suggestions and their popularity to see if it something they may include in a future release.
Regards,
Erica
-Look for orphaned LDAP users (cleanup unresolvable users) and cleanup any stale user info.
-Run an all user report, and see if someone has a fixed passcode assigned.