Create a change request when there is change of ownership for service accounts.
When we manually map accounts to owners, there is no change request generated. we would like to generate a change request for any addition/change of account ownership.
How to achieve such a scenario.
As far as I know there is no functionality out of the box to create a change request upon changing/create an account mapping to a user/s.
In v7.0.2 new web services were introduced to map and unmap accounts from/to users.
Web Services - Mapping and Unmapping Accounts
I'm not sure what you are trying to achieve, but if you looking for more visibility on who mapped accounts manually, you might be able to find that information in one of the DB tables/views and create a report based on that.
You can take a look at PV_USER_ACCOUNT_MAPPING view. I believe the CREATED_BY column holds the value of the user_id who performed the mapping.