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"Blacklist" or Redirect Certain Emails

Question asked by William May on Aug 22, 2017
Latest reply on Sep 1, 2017 by William May

I have a requirement that all email notifications coming out of IGL that would go to a certain user are redirected to an executive handling team or individual. Does anyone know a way to accomplish this?

 

Specifically for Reviews or Review Escalations (where Reviewer's leader is copied).

 

We initially were going to modify our identity collector to just not collect that user's email address, however, that caused all account mappings using the Email attribute to become orphans. (yes I could remap them manually, but prefer not to incur that ongoing maintenance and explanation to app owners)

 

Thanks

v7.0.1 P02_HF08

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