AnsweredAssumed Answered

Problem registering to download updates for Authentication Manager

Question asked by Brian Di Paolo on Aug 22, 2017
Latest reply on Aug 28, 2017 by Erica Chalfin

I need to download the latest version of RSA Authentication Manager but I am unable to link our product to my account.  When I go to register at, select RSA SecureID and enter my serial number it says:


We were unable to validate the information you provided. Please check your entries again and re-submit. If you continue to receive this error, please contact RSA Customer Support for assistance.


Is there something I'm doing wrong?