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Workflows are complete but do not close out

Question asked by Shlomo Katz on Aug 25, 2017


I am trying to understand why some workflows close and others stay in fulfillment phase even though the task has been complete.

This left image says that the green WP is active, however, when you open it, it thinks a split-process has not completed.

The picture on the right is the split-process that says ACTIVE but you can see the transition line to stop.



I can change the Split-Node to complete from the Parent to close it out.

Any thoughts when the split-process is not updating the Parent?

Any similar situations that you have experienced about any workflows not updating a parent?

Thank you