The passwords for our test primary and replica box was changed. The replica box logs in fine, but the primary says the password is incorrect. I know how to reset it on a physical box, but these are VMs and I cannot log into it using single user mode. Is there a way to accomplish resetting the rsaadmin password without reloading the box with the ova file? This is test, so it's not as big of a deal if I need to do that, but I'd like to know in case this ever happens in production.
AM 8.2 SP1 Patch 3
Carla,
You have to break into Linux by interrupting the normal boot process on either the VM or Physical console, then booting a CD or DVD with a Linux distribution [you may need to add the DVD to the VM and use an .iso image],this will get you into Linux as root but on the DVD Linux not the Suse Linux from the primary disk.
You then can mount the RSA Linux disk and edit /etc/passwd with vi to blank out or erase the encrypted and unknown password for the rsaadmin Linux account.
Next time you boot the appliance normally there will be your rsaadmin account but it won't have a password, so you can get into Linux and change it.
There used to be a couple of KBs on this, but it was archived.