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Dedicated malware appliance; Malware service offline

Question asked by Adam Rasnick on Sep 7, 2017
Latest reply on Sep 19, 2017 by Adam Rasnick

I have a dedicated malware appliance, integrated into our main head unit.  The broker service from that appliance is working fine, however the malware appliance is showing offline.  Puppet agent -t returns everything correctly. The service is running on the appliance.  I have rebooted the appliance with no change.  No failed drives.  It used to be running 10.4.*, so I stepped it up into 10.6.2 hoping it would fix the issue, but it didnt.  Does anyone have any clue what I could be missing?