AnsweredAssumed Answered

Review Revoke - Check if Request is needed?

Question asked by William May on Sep 8, 2017
Latest reply on Sep 25, 2017 by William May

If I run a review for a period of time (say a month), and at the end of the review cycle a reviewer marks an item "Revoke", but that item (account, user entitlement, whatever) has already been removed by some other process between the review start date and the reviewer decision date.


Is there a way to check for this in the request/fulfillment workflow to prevent an unnecessary request from being created?


We are using email fulfillment, so it creates confusion when these emails are sent.




7.0.1 P02_HF08