Any one can suggest why I can't able to download the patch 4 from RSA link please find the screen shots for reference.
I was following the patch 4 release document to download the patch. Please help me on this.
Are you sure you wanted to post a picture of your Serial and Contract Numbers?
Also, your contract renewal status is red. Could that be the problem?
The screenshot has been updated to obfuscate the account name, serial number and contract numbers.
Mike Dowling is correct (Thanks Mike!)
Please email RSA Maintenance Renewals (RSA_Maint_Renewals_Team@emc.com) for assistance. Once your maintenance is up to date, you should see the Update option available.
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