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Different device from the deviceRequest

Question asked by Patrick Wong on Oct 6, 2017

Is  anyone else intermittently getting the RSA_Error "The device from the deviceRequest is different from the device that derived from the session?

 

At first I thought it was either a different Device ID or Session ID between the ANALYZE and NOTIFY soap calls.  But when I tested the theory by getting challenged, I can't duplicate the error.  It's happening rarely enough that if every challenged user was having this error, I would see it more frequently.

 

Thoughts?

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